Terms & Conditions
Last Updated: 03/09/2026
Welcome to FloweredInk.
These Terms & Conditions apply to your access to and use of floweredink.com, including purchases made through the website.
By accessing or using our website, or by placing an order with FloweredInk, you agree to be bound by these Terms & Conditions.
1. About FloweredInk
FloweredInk operates an online beauty store offering a range of beauty and personal care products.
Our products may include skincare, makeup, hair products, beauty tools, accessories, and other related beauty merchandise.
2. Website Use
You agree to use the FloweredInk website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the website.
You must not:
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Interfere with or disrupt website operation
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Attempt to gain unauthorised access to website systems
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Introduce viruses, malicious software, or harmful code
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Abuse checkout, promotional, or discount systems
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Use website content unlawfully or without permission
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Engage in any activity that may harm FloweredInk, its customers, or its website infrastructure
3. Product Information
Flowered Ink aims to provide accurate and up-to-date product information on the website.
However, certain details may change from time to time. This may include:
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Product packaging
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Product imagery
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Product colours
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Ingredients
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Manufacturer information
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Product descriptions
Screen settings and device displays may also affect how product colours appear online.
Customers should always review the manufacturer's current packaging, instructions, ingredients, and warnings before using a product.
4. Beauty & Skincare Information
Information provided on the FloweredInk website is intended for general informational purposes only.
Website content should not be considered medical advice, diagnosis, or treatment.
Individual reactions to skincare, cosmetics, hair products, and other beauty products may vary. Where appropriate, customers should carefully follow manufacturer instructions and consider patch testing before using a new product.
If you have concerns regarding allergies, skin conditions, or potential reactions, you should seek advice from a qualified healthcare professional before using the product.
5. Product Availability
All products displayed on the Flowered Ink website are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available or reserve the item indefinitely.
If a product becomes unavailable after an order has been placed, FloweredInk may contact you to discuss available options.
6. Pricing
Unless otherwise indicated, prices displayed on the FloweredInk website are shown in South African Rand (ZAR).
FloweredInk aims to maintain accurate pricing across the website. However, technical errors, system issues, or incorrect pricing may occasionally occur.
Where an obvious pricing or technical error is identified, FloweredInk may contact the customer before fulfilling the order to resolve the matter in accordance with applicable law.
7. Orders
An order is submitted once you complete the checkout process on the FloweredInk website.
FloweredInk may contact you if clarification, verification, or additional information is reasonably required before processing or fulfilling your order.
All orders remain subject to product availability and successful payment authorisation.
8. Payment
Payment must be completed using one of the payment options made available during checkout.
Additional information regarding payments may be provided in our Payment Policy.
Flowered Ink reserves the right to delay processing an order where payment verification is reasonably required.
9. Delivery
Available delivery methods, delivery charges, and estimated delivery timeframes may be displayed during the checkout process.
Customers are responsible for providing complete and accurate delivery information when placing an order.
While FloweredInk aims to ensure orders are processed and delivered within the estimated timeframe, specific delivery dates cannot always be guaranteed. Delays may occur due to circumstances outside our reasonable control.
10. Returns, Refunds & Hygiene-Sensitive Products
Beauty and personal care products may be subject to hygiene, health, and safety restrictions.
Where legally permitted, opened or used cosmetics, skincare products, lashes, wigs, hair products, beauty devices, and other hygiene-sensitive products may not qualify for change-of-mind returns.
This does not affect any rights customers may have under applicable consumer protection laws regarding products that are defective, damaged, or incorrectly supplied.
If there is an issue with your order, customers should contact FloweredInk as soon as reasonably possible.
11. Order Cancellation
If you wish to cancel an order, please contact FloweredInk as soon as possible.
Once an order has entered the fulfilment process or has been dispatched, cancellation may no longer be possible.
Any cancellation request will remain subject to applicable consumer protection laws.
12. Promotions
FloweredInk may occasionally offer promotional discounts, special offers, or promotional campaigns.
Promotional offers may:
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Run for limited periods
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Apply only to selected products
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Require the use of promotional codes
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Be subject to stock availability
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Include additional terms and conditions
Unless otherwise stated, promotions and discount offers cannot necessarily be combined.
13. Third-Party Brands
The FloweredInk website may feature products from third-party brands and manufacturers.
Brand names, logos, trademarks, product names, and other intellectual property belonging to third-party manufacturers remain the property of their respective owners.
The appearance of third-party brands on the FloweredInk website does not transfer ownership of those intellectual property rights to FloweredInk.
14. Intellectual Property
Unless otherwise stated, Flowered Ink branding, original website content, graphics, imagery, design elements, and other materials owned by Flowered Ink are protected by applicable intellectual property laws.
These materials may not be copied, reproduced, distributed, modified, or commercially used without prior permission from Flowered Ink.
15. Account Responsibility
Customers who create an account on the FloweredInk website are responsible for maintaining the confidentiality of their login credentials.
You should take reasonable steps to protect your account information and notify FloweredInk if you believe your account has been accessed or used without your permission.
16. Limitation of Liability
To the extent permitted by applicable law, FloweredInk will not be liable for indirect, incidental, or consequential losses arising from the use of the website or products purchased through the website.
Nothing in these Terms & Conditions is intended to remove, limit, or restrict any legal rights that cannot lawfully be excluded under applicable law.
17. Website Availability
Flowered Ink aims to keep the website available and operating correctly.
However, uninterrupted access cannot always be guaranteed. Website availability may occasionally be affected by maintenance, technical issues, system updates, or interruptions involving third-party service providers.
18. Changes to These Terms
Flowered Ink may update or modify these Terms & Conditions from time to time.
Any updated version will be published on the FloweredInk website together with a revised effective date.
We encourage customers to review these Terms periodically.
19. Governing Law
These Terms & Conditions are intended to operate in accordance with the applicable laws of South Africa.
Nothing in these Terms is intended to override rights or obligations that apply under mandatory South African consumer protection legislation.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Flowered Ink.
You may contact us through the FloweredInk Contact page or via:
Email: [CLIENT TO PROVIDE]